Refund policy

 

REFUND POLICY

 

Returns We accept returns within 14 days of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

Return Process To initiate a return, please contact us at elevorashop26@gmail.com. You will be responsible for paying the return shipping costs. We recommend using a trackable shipping service as we cannot guarantee that we will receive your returned item.

Refunds Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to your original payment method. The time it takes for the refund to appear in your account may vary depending on your payment provider and location.

Exchanges If you need to exchange an item for a different size or color, please contact us to arrange the exchange.

Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no cost to you.

Contact Us For any questions about returns or refunds, please contact us at  elevorashop26@gmail.com